Senior Solutions Engineer - Field Technology
Founded in 2012, H2O.ai is at the forefront of the AI movement to democratize Generative AI. H2O.ai’s open-source Generative AI and Enterprise h2oGPT, combined with Document AI and the award-winning autoML Driverless AI, have transformed more than 20,000 global organizations and over half of the Fortune 500 and household brands, including AT&T, Commonwealth Bank of Australia, Chipotle, ADP, Workday, Progressive Insurance, and AES.
Our “AI for Good” program supports nonprofit groups, foundations, and communities in their efforts to advance education, healthcare, and environmental conservation, including identifying areas vulnerable to natural disasters and protecting endangered species.
We have a vibrant community of two million data scientists worldwide and aim to bring together the world’s top data scientists with customers to co-create GenAI applications that are usable and valuable by everyone. Business users can now leverage the power of LLMs to enhance productivity with enterprise applications.
H2O.ai is a Visionary in the 2024 Gartner® Magic Quadrant™ for Data Science and Machine Learning Platforms. We are the only provider in the market to offer both Predictive AI and Generative AI on premise and air gapped, in addition to supporting all cloud environments.
About This Opportunity
As a pre-sales data scientist or machine learning engineer you excel working on a sales team that is solving real-world problems by applying cutting edge Gen AI/ML algorithms. Are you passionate about working with customers to solve their business challenges? You excel at describing complex machine learning concepts in simple business terms.
As a Senior Solutions Engineer at H2O.ai, you have demonstrated the ability to move quickly and show initiative when dealing with ambiguity. You bring a passion for innovation and translating complex technology into a high-ROI organization outcome.
This role is ideal for a results-driven sales engineer with a passion for driving impactful outcomes in the public sector.
This position is based in Singapore.
What You Will Do
- Pre-Sales & Solution Engineering related to AI / GenAI / ML: Engage with clients to understand their AI/LLM and data science requirements, designing tailored solutions.
- Technical Enablement: Demonstrate, prototype, and validate LLM-based AI/ML and data science solutions for public sector use cases.
- Technical Consulting: Provide expertise on AI/ML pipelines, vector databases, fine-tuning strategies, and retrieval-augmented generation, RAG, techniques.
- Stakeholder Collaboration: Work closely with government agencies, procurement teams, and internal product teams to align AI solutions with mission objectives.
- Partner enablement: working closely with regional partners and channels lead to drive democratization of AI / ML / GenAI from H2O within the partner ecosystem.
- AI/ML & Data Science Knowledge: Hands-on experience with machine learning libraries / deep learning frameworks, RAG frameworks, building applications, langchain, embeddings etc.
What We Are Looking For
- 4+ years of experience in technical sales, including experience in technical selling of AI/ML/GenAI solutions.
- Proven track record of engaging with enterprise or public sector clients to understand complex technical needs and propose innovative solutions.
- Strong hands-on experience with AI/ML frameworks and familiarity with LLM and GenAI ecosystems.
- Experience working with retrieval-augmented generation (RAG), embeddings, vector databases (e.g., FAISS, Pinecone), and tools like LangChain or LlamaIndex.
- Experience building and demonstrating end-to-end AI/ML prototypes tailored to real-world use cases.
- Solid understanding of modern data stacks, ML pipelines, and MLOps practices.
- Excellent communication and presentation skills with the ability to simplify technical concepts for non-technical audiences.
- Strong collaboration skills to work cross-functionally with product, engineering, sales, and external stakeholders.
- Experience working with or within public sector environments, understanding procurement and compliance considerations.
- Bachelor’s degree or higher in Computer Science, Data Science, Engineering, or a related field (Master’s preferred).
Why H2O.ai?
- Market Leader in Total Rewards
- Remote-Friendly Culture
- Flexible working environment
- Be part of a world-class team
- Career Growth
H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis.
H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We’ve made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence.
H2O.ai employs the world’s top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company’s purpose.
Please visit www.H2O.ai to learn more.
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